| Q1: What is the level of AES encryption
that HandyCrypto used to encrypt file?
A1: HandyCrypto uses 128-bit AES encryption to encrypt
file. The 128-bit key is strong enough for most uses.
Q2: Do I need to disable or uninstall HandyCrypto
before doing disk defragment?
A2: No. There is no need to disable HandyCrypto in this
case.
Q3: Can I hide everything with HandyCrypto?
A3: No. Critical system files can't be hidden or blocked,
or Windows won't boot correctly next time.
Though HandyCrypto checks whether an object can be protected or
not and will give
warning message, but users should be aware of this.
Q4: What will happen if HandyCrypto crashed
or someone terminated the program?
A4: The security kernel of HandyCrypto is loaded and take
effects almost as soon as
Windows is started. What users see is just a GUI not the security
kernel. Terminating the GUI program has no side effects on the
security level of HandyCrypto.
Q5: I have removed a secure folder from
the HandyCrypto protection list, but still can't see it in the
Windows Explorer?
A5: Press F5 in Windows Explorer to refresh the display.
Q6: I have hidden an object, but still can
see the it in Windows Explorer. Why?
A6: Press F5 in Windows Explorer to refresh the display.
Q7: Does HandyCrypto work under DOS mode?
A7: HandyCrypto works under DOS command prompt, but doesn't
work if you boot into DOS mode.
Q8: What is the uninstallation password?
A8: It is the same as the logon password of HandyCrypto.
Q9: I forgot my password. Will the hidden
files lost? How to find them back in this case?
A9: The hidden files WON'T be lost, but if you are not
a registered user you will have to reinstall Windows to find them
back.
Registered users can contact our technical support team for how
to reset the logon password by providing order number.
Q10: I forgot the encryption key. Will
the encrypted files recoverable?
A10: NO! Nobody can help you in this case. We strongly
recommend users to export the encryption key to a file and keep
it secret and safe.
Q11: I have some files that were encrypted
with a former installation of HandyCrypto. How can I decrypt them
now?
A11: Please follow steps below to decrypt them:
Step 1. Create a new installation of HandyCrypto, set the encryption
key to be the same one as you used in the former installaiton.
Step 2. Create a new empty encrypted secure folder.
Step 3. Disable HandyCrypto.[This step is
very important!]
Step 4. Copy the previously encrypted files to the newly created
encrypted secure folder.
Step 5. Restart Windows.
Q12: Sometimes I can't drag files to the
encrypted folder in the Windows Explorer. What's wrong?
A12: Holding the CTRL key while dragging files to an encrypted
secure folder. You can also use the COPY & PASTE command to
add files to an encrypted folder.
Q13: How can I verify if files copied to
or written to an encrypted folder were encrypted or not?
A13: Uninstall HandyCrypto and restart Windows, you will
see that files within the previously encrypted folders were all
encrypted.
Q14: Can backup programs such as Norton
Ghost backup objects which was protected with HandyCrypto?
A14: When the protection of HandyCrypto is in effect, backup
programs won't be able to access files and folders that were locked
with HandyCrypto. So, before backup, please use the "Disable
HandyCrypto" command to disable its protection first. In
addition, it is always a good idea to test the backed up files
to see if all your files was actually backuped.
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