| Q1: I forgot my password. Will the hidden
files be lost? How do I get them back in this case?
A1: The hidden files WON'T be lost, but if you are not a registered
user you will have to reinstall Windows to find them back. Registered
users can contact our technical support team for how to reset
the logon password by providing registration information..
Q2: Do I need to disable or uninstall Folder
Security Personal before doing disk defragment?
A2: No. There is no need to disable Folder Security Personal in
this case.
Q3: Will some third-party file management
tools (such as ZTreeWin) see the objects hidden by Folder Security
Personal?
A3: Absolutely Not! The protection mechanism of Folder Security
Personal is built on system kernel level, it's unbreakable.
Q4: Can I hide everything with Folder Security
Personal?
A4: No. Critical system files can't be hidden or blocked, or Windows
won't boot correctly next time. Though Folder Security Personal
checks whether an object can be protected or not and will give
a warning message, but users should be aware of this.
Q5: What will happen if Folder Security
Personal crashes or someone terminates the program?
A5: The security kernel of Folder Security Personal is loaded
and take effects almost as soon as Windows is started. What users
see is just a GUI not the security kernel. Terminating the GUI
process has no effects on security of the protected objects.
Q6: I have unlocked/unprotected an object,
but still can't see it in the Windows Explorer?
A6: Press F5 in Windows Explorer to refresh the display.
Q7: I have hidden an object, but still can
see the it in Windows Explorer. Why?
A7: If Folder Security Personal is working under Automatic Mode,
the hidden objects will be invisible only after the Folder Security
Personal Program is closed. If Folder Security Personal is working
under Manual Mode, the objects have been protected actually, just
press F5 in Windows Explorer to refresh the display.
Q8: Does Folder Security Personal works
under DOS mode?
A8: Folder Security Personal works under DOS frame, but doesn't
work under TRUE DOS mode.
Q9: If I were to protect files on this drive
using your program and then someone steals the drive, would they
have access to my protected files if they plugged the drive into
a different computer??
A9: Yes, in this case your files will be accessible. To prevent
the leaking of sensitive business data in the case of hard
disk or computer is stolen, we recommend you to try our encryption
software HandyCrypto
which uses on-the-fly encryption technology as wel as file hiding
technology to keep your files truely safe and secret.
Q10: How does Folder Security Personal
protect removable disks?
A10: Folder Security Personal only restricts USE of external drives,
such as removable drives, floppy disks, CDROM drives, and etc
in the computer on which it has been installed so to prevent malicious
people from copying files out of the computer with these devices.
Please note FSP doesn't not hide or lock files on removable disks.
Q11: What is the uninstallation password?
A11: The password for uninstalling Folder Security Personal is
the same as the one used to startup Folder Security Personal.
Q12: I forgot my password. Will the hidden
files lost? How to find them back in this case?
A12: The hidden files WON'T be lost, but you will have to reinstall
Windows to find them back.
Q13: How do I protect a group of files and
folders easily and quickly?
A13: Use wild-cards! Folder Security Personal supports the "?"
and "*" wild-cards:
The ? symbol substitutes one single character
The * symbol substitutes everything, including nothing.
Examples:
1. c:\mydocs\*.doc <=> all .doc files in the folder c:\mydocs
2. c:\mydocs\a*.doc <=> all .doc files in the folder c:\mydocs
which name starting with character "a"
3. c:\mydocs\???.doc <=> all .doc files in the folder c:\mydocs
which name has exactly three character
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